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Study of Quality Management in Construction Projects



Author(s)

Tan Chin-Keng
Abdul-Rahman, Hamzah

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DOI:10.17265/1537-1506/2011.07.008

International Islamic University Malaysia, Kuala Lumpur, Malaysia
University of Malaya, Kuala Lumpur, Malaysia

This research explores preliminarily the practices of quality management, management commitment in quality management, and quality management implementation problems in construction projects in the context of Malaysian construction industry. The research applies semi-structured interview approach with twelve project management practitioners. The findings of the study indicate that the state of quality management in construction projects in Malaysia needs to be strengthened and there are problems in relation to quality management implementation that require attention and further research. The paper provides an insight on the state of quality management in construction projects in Malaysia.

quality management, construction project management, practices, management commitment, problems