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Affiliation(s)

University of Liverpool, Liverpool, United Kingdom

ABSTRACT

During the pandemic, working styles of people have changed significantly. More and more companies tried to let their employees to work remotely. The remote working pattern could contribute to job satisfaction; however, it also brings some management problems. Despite some advantages, managers are not in favour of the remote working pattern due to management challenges which may lead to reduction of work efficiency and quality. Managers’ reluctancy is reasonable because the remote working pattern has brought challenges to traditional management approaches. It seems that a more bureaucratic management approach can perfectly solve the challenges under remote work pattern. However, managing this way will also cause some problems: When under a more bureaucratic management, remote workers perceive less job autonomy, and thus cannot buffer the strain imposed by their job demand. It seems strange that using more strict rules to cope with lack of supervision and control cannot solve the problem effectively and even bring more problems. The fact is that the challenges essentially may not be the problem for remote work pattern. Remote work pattern should be given more autonomy rather than more strict roles; a less bureaucratic, more collaborative and transformational approach is needed. This kind of management approach has been proven to be a more effective management method when they work remotely. Therefore, managing at a distance does not demand a more bureaucratic approach; instead, a less bureaucratic approach is needed.

KEYWORDS

remote work, bureaucratic management, work autonomy

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