 |
[email protected] |
 |
3275638434 |
 |
 |
| Paper Publishing WeChat |
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Empathic Design: Understanding User Experience Through Schema Changes and Innovative Design
Shu-huei Wang, Shyh-huei Hwang, Ming-chyuan Ho
Full-Text PDF
XML 313 Views
DOI:10.17265/2159-5836/2013.05.002
MingDao University, Changhua,Taiwan National Yunlin University of Science and Technology, Yunlin, Taiwan
As administration of blogs is one of the most popular activities on the Internet currently, topics related to blogs have also become a favorite subject in daily life. Questions like what ways can be used to show end-users’ or designers’ internal knowledge to find out their needs, what methods can be applied to analysis of the process, etc., have not been answered yet. Therefore, how to analyze the tacit knowledge and grasp the true demand of users is one of the major issues to be solved in empathic design. The purpose of this research is to examine the difference of whether the “comparison table of schema changes for users at three points of time” was taken into consideration or not in an empathic design brainstorming meeting. The tests consist of the experimental group and the control group. The former did not refer to the comparison table; however, the latter used it for discussion. The result indicates this comparison table helped the control group significantly in presenting an ultimate blog design of innovative ideas.
empathic design, design methodology, schematic changes, user experience, innovative design
Chang, H. W., Hsu, C. H., Cheng, H. W., Lei, K. L., & Ksuo, C. H. (2004). Developmental psychology. Taipei: National Open University.
Chen, L. C. (1992). Cognitive development and guidance. Taipei: Psychological.
Chou, W. C. (2002). Research method—Empirical study approach. Taipei: Psychological.
Dorothy, L., & Jeffrey, F. R. (1997). Spark innovation through empathic design. Harvard Business Review, 75(6), 104.
Fiske, S. T., & Taylor, S. (1991). Social cognition (2nd ed.). New York: Don McGraw-Hill.
Kuniavsky, M. (2003). User expectations in a world of smart devices (Online PDF). Retrieved from http://www.adaptivepath.com/ideas/essays/archives/000272.php
Moates, D. R., & Schumacher, G. M. (1980). An introduction to cognitive psychology. Belmont: Wadsworth.
Norman, D. A. (1999). Invisible computer: Why good products can fail, the personal computer is so complex and information appliances are the solution. Cambridge: MIT Press.
Paluch, K. (2006). What is user experience design. Retrieved from http://www.montparnas.com/articles/what-is-user-experience-design/
Piaget, J. (1954). The construction of reality in the child. New York: Basic Books.
Reiss, E. (2009). A definition of “user experience”. Retrieved from http://www.fatdux.com/blog/2009/01/10/a-definition-of-user-experience/
Rifykin, J. (2001). The age of access: The new culture of hypercapitalism, where all of life is a paid-for experience. (Y. H. Huang & Y. Liou, Trans.). Taipei: Yuan-Liou Publishing Co., Ltd..
Rubinoff, R. (2004). How to quantify the user experience. Retrieved from http://www.sitepoint.com/article/quantify-user-experience/
Su, C. W., Cheng, H. W., Ke, H. W., Lin, M. C., Wu, M. E., Hsing, M. L., Chen, L. C., Lin, H. Y., & Chen, S. M. (1995). Developmental psychology. Taipei: Psychological.
Wang, S. H., Chuang, T. L., Fang, K. T., & Ho, M. C. (2008, December). Exploring schema changes for design blog. Journal of Science and Technology (Humanities & Sociology), 17(3), 197-208.