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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Article
Using the Balanced Scorecard as a Strategic Management System in the Libyan Construction Industry
Author(s)
Abdussalam Shibani, Nawal Gherbal
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DOI:10.17265/2328-2185/2018.01.001
Affiliation(s)
Coventry University, Coventry, UK
ABSTRACT
Libya is a developing
country that has a growing construction industry, however, the management of
construction projects frequently experiences challenges with time and cost
restraints and this affects the overall performance of the project as well as
the performance of the project managers. The main aim of this paper is to apply
BSC in the Libyan construction industry and evaluate the factors that impact
project manager performance and their ability to complete and deliver projects
successfully in Libya. This study will ascertain the role of project managers,
the challenges that project managers in Libya frequently encounter the cause of
time and cost overruns within construction projects and the main factors for
successful construction projects. This research adopted both quantitative and
qualitative research methods. The findings are based upon 300 structured
questionnaires distributed to general, project managers working on construction
sectors in Libya (Tripoli). Completed questionnaires received were 183. This is
a response rate of 61%. A
statistical analysis was used to confirm and address the issues of reliability
and validity of the questionnaire survey as a measuring instrument. In addition
structured interviews with qualified project managers were used to confirm that
the data collected were truly reflective. Upon the data analysis from the
questionnaire survey and structured interview the project manager is the most
important factor affecting the success of the project in construction
industries Libya, furthermore project manager skills are important components
that influence the performance of project manager.
KEYWORDS
BSC, Libya, questionnaires survey, construction industry, qualitative research
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