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Affiliation(s)

Universidad Autónoma de Nuevo León, Nuevo León, México Universidad Autónoma del Estado de Morelos, Morelos, México etc.

ABSTRACT

Objective: This article describes the validation process of SOIS-12 (the social identity organizational scale) of Escalona and García. The purpose has been to establish the construct and content validity of this scale developed to measure the social identity of employees within a service organization. The validation process has taken into account the criticisms made of currently available measurement instruments. Method: The study sample consisted of 361 employees, 224 male and 137 female. Results: Statistical analyses revealed strong Cronbach alphas and goodness of fit. Discussion: The findings of this study provide support for the content validity and construct validity of a Latin American instrument to measure social organizational identity.

KEYWORDS

organizational social identity, reliability, content validity, construct validity, confirmatory factor analysis

Cite this paper

María de la Luz Escalona, Cirilo H. García, Eduardo Leal, Luis F. Arias, & Francisco A. Treviño. (2015). Social Identity in a Service Organization: A Scale’s Content and Construct Validity Social Identity Scale. Psychology Research, 5(1), 68-75.

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