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Trends in Polish Cooperative Banking Sector as Seen by Its Management
Rafał Balina, Olaf Kowalski, Jerzy Różyński, Krystian Malesa
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DOI:10.17265/1537-1514/2014.03.004
Rafał Balina, Ph.D., Department of Economics and Organization of Enterprises, Faculty of Economic Sciences, Warsaw University of Life Sciences – SGGW.
Jerzy Różyński, Ph.D. Candidate, Department of Economics and Organization of Enterprises, Faculty of Economic Sciences, Warsaw University of Life Sciences – SGGW.
Olaf Kowalski, Ph.D. Candidate, Department of Economics and Organization of Enterprises, Faculty of Economic Sciences, Warsaw University of Life Sciences – SGGW.
Krystian Malesa, Ph.D. Candidate, Department of Economics and Organization of Enterprises, Faculty of Economic Sciences, Warsaw University of Life Sciences – SGGW.
The paper raises the importance of identifying future challenges for the cooperative banks of Poland by their management. Recent studies indicate that the managers of cooperative banks are well aware of the need to adapting world trends pertaining to new computer systems which increase bank proficiency as well as client satisfaction. Studies indicate that even though cooperative banks have a local range of activity, they recognize the need to improve customer service. Furthermore, Polish cooperative banks tend to marginalize, to a certain degree, their status as a cooperative and instead advocate a more commercial image.
cooperative bank, cooperative principles, growth factors
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