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On the Dilemma and Solutions of the No-Reading Problem in Digital Standard Form Consumer Contracts
WEI Zhuoyan
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DOI:10.17265/2159-5542/2022.08.010
Shanghai Starriver Bilingual School, Shanghai, China
The problem that consumers often fail to read the standard form contracts they willingly enter into has been recognized by many scholars. This is a pressing issue because it may result in the consumers being disadvantaged in bargains. Several laws have already been put in place to protect consumers, but the protection is often inadequate. This essay assesses how the current solutions are carried out and investigates whether new methods can be put in place. It argues that the key to dealing with the no-reading phenomenon is to make contracts more accessible to consumers so that they can be more inclined to guard their own interests.
no-reading problem, consumer protection, standard form contracts
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