Work Demands Influencing Job Satisfaction: Testing for the Moderating Effects of Job Control Within Non-profit Employees

This paper examines the impact of workload demands on job satisfaction at different levels of job control. Thirty-seven non-profit employees in New York City participated in this cross-sectional survey study. Drawing on conservation of resources theory, the study examines whether the hypothesized relationship of workload demands at work with job satisfaction is moderated by job control. This cross-sectional survey research makes a unique contribution to the non-profit literature by uncovering the moderating role of job control for employees in emotionally challenging non-profit settings. We tested the hypothesized relationships using hierarchical regression. Results emphasize the significance of managing employees by providing higher levels of autonomy over their work during higher work demands.