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Article
Affiliation(s)

University of Shanghai for Science and Technology, Shanghai, China

ABSTRACT

With the continuous advancement of globalization and the growing international trade, international business negotiations are crucial to the success of trade. In human verbal communication, compliment is a frequently used verbal communication behavior. In business negotiations, the proper use of compliments can bring the distance between the two sides closer and create a harmonious atmosphere for negotiation. China and the United States have their own unique cultural expression patterns, so there is a huge difference in the use and response of compliments. This paper contrasts the differences in the use of compliments in Sino-US business negotiations and explores the cultural factors that produce these differences. Based on these discussions, some strategies are put forward to solve the problems occurred in the business negotiation. It is hoped that the study of this topic will help Chinese negotiators to further improve their communication skills and improve their negotiation ability so as to obtain ideal negotiation results.

KEYWORDS

Sino-US business negotiation, compliment, problems, strategies

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References

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