Article
Future Knowledge Management Challenges: Digital Twins Approach and Synergy Measurements
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DOI:10.17265/2328-2185/2020.02.001
Author(s)
Jari Kaivo-oja, Mikkel Stein Knudsen, Theresa Lauraeus
Osmo Kuusi
Affiliation(s)
University of Turku, Turku, Finland
Kazimieras Simonavicius University, Vilnius, Lithuania
University of Turku, Turku, Finland
ABSTRACT
We are in the midst of a
significant transformation regarding the way we produce products and deliver
services thanks to the digitization of manufacturing and new connected
supply-chains and co-creation systems. This article elaborates Digital Twins
Approach to the current challenges of knowledge management when Industry 4.0 is
emerging in industries and manufacturing. Industry 4.0 approach underlines the
importance of Internet of Things and interactions between social and physical
systems. Internet of Things (and also Internet of Services and Internet of
Data) are new Internet infrastructure that marries advanced manufacturing techniques
and service architectures with the I-o-T, I-o-S, and I-o-D to create
manufacturing systems that are not only interconnected, but communicate,
analyze, and use information to drive further intelligent action back in the
physical world. This paper identifies four critical domains of synergy
challenge: (1) man-to-man interaction; (2) man-to-machine interaction; (3) machine-to-man
interaction; and finally (4) machine-to-machine interaction. Key conclusion is
that new knowledge management challenges are closely linked to the challenges
of synergic interactions between these four key interactions and accurate
measurements of synergic interaction.
KEYWORDS
Digital Twins Approach, human-machine interaction, synergy challenges, synergy measurements, Industry 4.0
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