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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Article
Problem-solving Skills of U20 FIFA World Cup Volunteers
Author(s)
Mustafa BAŞ
Hayri AYDOĞAN
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DOI:10.17265/2161-6248/2016.08.005
Affiliation(s)
Karadeniz Technical University, Trabzon, Turkey
Recep Tayyip Erdoğan University, Rize, Turkey
ABSTRACT
Federation International Football Association (FIFA) U20 World Cup was held in Antalya, Bursa, Gaziantep, İstanbul,
Kayseri, Rize, and Trabzon on June 21-July 13, 2013. The purpose of the current
study is to investigate the problem-solving skills of the volunteers serving different
duties in FIFA U20 World Cup. The participants of the study consist of 190 females
and 485 males, totally 675 volunteers taking the basic volunteer training. In order
to investigate the problem-solving skills of the participants, problem-solving inventory (PSI) developed by Heppner and
Petersen was employed. In the analysis
of the collected data, Mann-Whitney U test and independent samples t-test were utilized. It was determined that
the participants’ problem-solving skills vary significantly depending on their cultural
background, educational status, and gender.
KEYWORDS
sports organizations, volunteering, problem-solving, 2013 FIFA U20 World Football Championship
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