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Affiliation(s)

Jinan University

ABSTRACT

Listening has been described as both an art and skill and the primary component for communication in human interaction. One measuring instrument for listening has emerged in the literature as the Listening Style Inventory (LSI). This self-reporting instrument is designed to assess individually perceived listening style. Identifying listening style can provide a basis for motivating individuals to alter personal listening behavior, thereby establishing more effective skills. Effective listening enhances the ability of communication. Through this review the listening process and assessment are examined.

KEYWORDS

listening   listening effectiveness   listening style   Listening Style Inventory (LSI)

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